Our client is a global telco with more than 100,000 employees worldwide. After a period of rapid growth through acquisition, a leadership development programme was required to fully equip people managers with the skills and confidence to embed the company culture and desired leadership behaviours moving forward.
Our brief was to design a programme that could be rolled out world-wide as the organisation’s core leadership development offering for all people managers. And provide a fully scalable facilitation team to support the roll-out in all locations.
With only 2 weeks lead time from client brief to workshop pilot, we designed a 3-day workshop with complete look and feel of the client organisation. Our workshop design included a psychometric tool to build self-awareness, maximum practice of core performance management, coaching and feedback skills, and role-play with professional actors. This design ensured a balance of maintaining organisation-wide consistency with suitable personal stretch and challenge for each manager. Over time, the client has added online modular training to support key messages from the workshop to ensure a fully blended approach.
To date, we have delivered 150+ workshops in UK, Europe, US, Africa and Asia maintaining an excellent NPS score throughout. We’ve provided a TTT process for locations preferring to maintain responsibility for delivering the programme internally or via their local partners. 4 years on, and employee surveys show that people management capability has improved overall.
What our clients say
Kate is immensely insightful and intuitive. She builds skills, capability and most importantly, genuine self-belief in other people….with Kate’s help I have been able to take a successful career break and move into a brilliant new career opportunity. Kate is a delight and joy to work with….she’s the best there is!
Global Head of Leadership & Talent
This was a deceptively simple and overwhelmingly effective course. Really saw lightbulbs going off all over the place.
Katie was excellent as usual. Her insight and reassurances elevated the course from useful to genuinely enlightening. Thanks for your passion and dedication!
Gareth was incredibly engaging and knowledgeable, with a deft touch in giving feedback and marshalling the group.
As always, Gina delivered with knowledge, compassion, thoughtfulness, insight, humour and familiarity with our organisation. Great job!
We did it on Zoom and I think it made the experience SO much better!
Katie coached us through the process in the same fantastic way she always does. Being on Zoom was highly effective.
Thank you - it had a huge impact on my approach to work and life.
The best training workshop I have ever been on. So interesting and insightful.
Really good course which totally exceeded my expectations. Has helped me solidify my desire to become a leader and I’m looking forward to moving my development plan towards this goal.
Sian really demonstrated mastery of the subject matter and tailored the course to what appeared quite an experienced group.
I have been on similar training courses in the past but this had the best content by far. No death by PowerPoint and all exercises were clearly outlined and easy to understand. Katie was a fantastic facilitator. So helpful and full of information and great examples of previous issues and knowledge.
Kate is a real gem and I look forward to working with her again and to recommending her to others within my network.
Head of Sales Channels
Katie was my inspiration for becoming a coach myself and also help others achieve great results.
UK Sales Manager
Really positive experience through which there was a lot of team bonding. Gareth had a very good way of making everyone feel at ease and we all went away feeling like we'd genuinely learned something as a team.
The trainer was extremely knowledgeable and personable and demonstrated several practical techniques covered to great effect. Her experience and confidence were a huge asset.
Katie is super-inspiring, challenging and a fantastic facilitator. Thank you!
Such an intimate setting with multiple different people with real scenarios made it very applicable and easy to grasp.
Excellent investment in ourselves as a team - very insightful and well led.