Case Studies

‘First Line Manager’ programme

Our client recognised that many of its people managers were being promoted into their first managerial role based on technical expertise in their chosen field rather than as a result of a structured development programme to identify potential managers.  With little training available for them upon appointment, many new managers were under prepared for this significant change in role, a situation that was negatively affecting their own confidence, team engagement and ultimately business performance.

We designed a First Line Manager programme that could be offered to all aspiring and recently appointed managers, ensuring that new managers were able to hit the ground running with greater confidence in their abilities to effectively set goals, delegate, coach team members and give feedback.

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Kate is immensely insightful and intuitive. She builds skills, capability and most importantly, genuine self-belief in other people….with Kate’s help I have been able to take a successful career break and move into a brilliant new career opportunity. Kate is a delight and joy to work with….she’s the best there is!

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As always, Gina delivered with knowledge, compassion, thoughtfulness, insight, humour and familiarity with our organisation. Great job!

Really good course which totally exceeded my expectations. Has helped me solidify my desire to become a leader and I’m looking forward to moving my development plan towards this goal

Sian really demonstrated mastery of the subject matter and tailored the course to what appeared quite an experienced group

I have been on similar training courses in the past but this had the best content by far. No death by PowerPoint and all exercises were clearly outlined and easy to understand.Katie was a fantastic facilitator. So helpful and full of information and great examples of previous issues and knowledge

Kate is a real gem and I look forward to working with her again and to recommending her to others within my network

Head of Sales Channels

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UK Sales Manager

Really positive experience through which there was a lot of team bonding. Gareth had a very good way of making everyone feel at ease and we all went away feeling like we'd genuinely learned something as a team

Excellent investment in ourselves as a team - very insightful and well led

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